FAQ

FAQ

Will my order arrive discreetly?

Yes. Orders are packed in plain outer packaging with no product names printed outside.

How do I choose my first product?

Start with the experience you want: gentle solo discovery, couples play, remote control, lingerie, or care essentials. Beginner-friendly products should feel simple to use, easy to clean, and comfortable in size.

Can I return intimate products?

For hygiene reasons, opened intimate products cannot be returned unless faulty. Unopened eligible items may be handled according to our refund policy.

What lubricant should I use?

Water-based lubricant is the safest default for most toys, especially silicone products. Always check the product material and care notes.

How should I clean products?

Clean before and after use with warm water and a suitable toy cleaner when appropriate. Dry fully before storage.